Token bucket empty before month end: upgrade your plan

One morning, you open your dashboard and discover that your AI agent has stopped. The message is clear: token reservoir depleted. Your quote follow-ups, your responses to customer requests, everything is on pause. The good news is that it's neither a malfunction nor an error. It's a signal, and the solution is just two clicks away.

IWhy is the reservoir depleting faster than expected?

Each subscription plan provides a token pool for the month. This pool is shared by all agents on the account. If you have created a second agent, or if your agent is handling more complex tasks than initially, consumption increases mechanically. An agent that drafts detailed quotes consumes more than an agent that sends short reminders. An accounting firm that has large attachments analyzed will see its pool deplete faster than a restaurant that sends the weekly menu.

IIThe three cases where it's normal to exhaust your reservoir

1. 1
   You have added a second agent

   One pool for two agents is like sharing a family phone plan. If the first agent consumed 60% of the pool, the second has only 40% to work with. The initial plan quickly becomes insufficient.

2. 2
   You have increased your work pace

   An agent that goes from "once a week" to "every day" multiplies its actions. More emails read, more responses drafted, more tokens consumed. The pool follows the pace.

3. 3
   The task is more resource intensive than expected

   Analyzing a ten page PDF costs more than a three line email. If your agent processes complex documents or drafts long texts, consumption exceeds your initial expectations.

None of these situations is a problem. It is a sign that your agent is really working, and that your usage has evolved. The solution is not to restrict the agent, but to adapt the plan to your actual needs.

IIIHow to upgrade your plan in two clicks

1. 1
   Open your account space

   Log in to your ABYS dashboard. The "Subscription" section displays your current plan and reservoir status.

2. 2
   Choose the higher plan

   Click "Change plan." The options display with their token reservoir and frequency. Select the one that matches your usage.

3. 3
   Confirm and restart

   The new plan takes effect immediately. Your reservoir refills, your agents resume their work without you having to reconfigure them.

IVWhich plan to choose to avoid a token emergency

If your reservoir regularly runs out before the 25th of the month, you're probably on a plan that's too light for your usage. A tradesperson using a single agent to send appointment reminders will easily manage with the $19 excl. VAT per month plan and its 100,000 tokens. A consulting firm having detailed business proposals drafted will need the $99 excl. VAT per month plan, or even $199 excl. VAT per month if it has several active agents.

Reservoir depletedAdapted plan

Agents stopped until the 1st of the month

Agents active continuously

Customer emails without responses

Responses sent on time

Last-minute stress

Calm anticipation

Underestimating actual needs

Plan calibrated to usage

VHow to prevent it from happening again

The alert email at four-fifths is your best ally. When you receive it, take five minutes to look at what consumed the most tokens this month. If it's a new agent, ask yourself if it's really useful or if it's redundant. If it's a more complex task, verify that you've provided the necessary documents so the agent doesn't struggle.

• The alert email was properly received and read
• You know which agent or task consumed the most
• You need all agents currently active
• The higher plan matches your actual work pace

Check what applies to you: the list remembers your answers on this device.

VIAgent restart is immediate

Once the higher plan is activated, your agents resume exactly where they left off. They haven't lost their configuration, documents, or history. If an email was awaiting processing, it will be processed in the next cycle. For a business receiving quote requests, this means customers who wrote during the downtime will receive their response within hours of the agent restart.

VIIWhen to stay on your current plan

Upgrading to the higher plan isn't always the right answer. If your reservoir emptied because an agent made a repeated error (for example, it sent the same email ten times due to a poorly written mission), the problem isn't the reservoir but the configuration. First correct the mission, then observe consumption the following month. If it returns to normal, you don't need to change plans.

?Questions we're asked

Can my agent lose data if the reservoir runs out?

No. The agent stops, but it retains all its configuration, documents, and history. As soon as the reservoir is refilled, it resumes work normally.

Is the plan change retroactive?

No. The new plan takes effect immediately, but it doesn't reimburse tokens already consumed. The next charge will be adjusted prorated for the remaining period.

Can I switch back to a lower plan later?

Yes. You can change plans at any time, in either direction. If your usage decreases, nothing requires you to stay on a higher plan.

Does token urgency happen often?

It depends on your usage. If you properly calibrated your plan initially and monitor the alert email, you shouldn't be caught off guard. Urgency mainly occurs when usage evolves without the plan following suit.